From Time
to time people are so happy with their experience with
us that they send us very positive comments via email or letter.
We thought it would be nice to post some of the customer
comments on this page to show how happy and satisfied our
customers are with the high quality of our products and the
friendly family oriented service that we provide.
I
am writing because you helped me in the purchase of a
violin for
my daughter in the beginning of Feb.I would like to thank
you-I spoke
with her music teacher who was very impressed with the
quality of the
instrument. The violins he buys cost more and he has to
set his own
bridge/bridges(?) on them.Thanks so much. We were very
impressed
by this violin both with craftsmanship and sound quality.
Thanks again for your help. Marla
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..In any event, thank you so much for your prompt responses
to all of
my emails. Your customer service has truly surpassed that
of any
I have ever dealt with." Yvette
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Thank you for your wonderful servie. We received our 1/2
size
Kennedy Student Violin (just 1 day after ordering), and
our daughter
was so excited, she wanted to go show it to her violin teacher.
Her teacher (who studied violin at a European Conservatory
and
is an extremely accomplished violinist) was amazed at the
violin's
quality of tone and beautiful resonance. Great workmanship
and
such a reasonable price! Thanks so much. Bill and Pam
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I just received my order and thank you, thank you. The violin
is so
beautiful, it's actually for my twin sister as a birthday
present. She
has always wanted to play when we were young but we did
not
have the money.. Sincerely Ms. Mullen
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Just a quick note to say how much I appreciated your customer
service and quick response to what I felt was like an
emergency situation. My daughter was ecstatic on christmas
morning at the sight of her new violin. We are very pleased
with
the violin we received and the explanation and information
that you gave us over the phone. Thanks again, sincerely,
Melissa.
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My purchase arrived ahead of schedule, and all appears to
be in
working order. your attentiveness to my order is most appreciated,
and I anticipate becoming a repeat customer.
Best of luck and happy holidays, Gary
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Thank you so much for the speedy attention. My daughter
Caitlyn
will never forget this Christmas with her very first violin
under
the tree when she wakes up! God bless--RD
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I received my new violin a few days ago and I have to tell
you
how pleased
I am.It arrived in a timely fashion in a well
protected box. I was very happy with the look and finish
of my
instrument,my instructor was also. Thank you for a quality
violin for a great price.Now I can realize my dream of
playing the violin. Thanks again, Scott Boswick Malvern
Pa
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My son is the proud owner of a beautiful new 3/4 Arcadia purchased
from you recently. We really love the look and feel of the
instrument.
Certainly there is nothing else quite like it in his elementary
school
orchestra.
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PS-I would like to take a second and thank you again for your
kindness and interest to take a few minutes to talk to me
about
violins and the like when I called you a few weeks ago. It
is very
exciting for me after having been away from music (voice and
piano)
for over ten years to be starting a new instrument and bringing
music back in to my life. I can tell you the last two months
have
been very uplifting while I have caught up on theory, notation,
and specifically my introduction to the violin and string
method.
Thank you again.Joshua Davis
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The service and information was wonderful. Also, thanks for
the
response to my questions/comments about your web site –--
your
response shows 1) how little I really know about the
complexities of computers/programming, and 2) how committed
you are to your work and customers… it is refreshing
indeed. good
luck and continued success… John Robinson
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I have previously ordered some strings via a friend here in
Tasmania.
Very impressed with service and prices. Compared with what
we
have to pay at our local music shop there is NO comparison.
Cheers and thanks, John Bushby
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Dear Sirs:
I recently purchased and received from you your Arcadia Violin
Kit.
First let me say that my husband and I are very pleased with
the
violin. My husband has always wanted a violin. After
weeks
of searching on the internet, I made my selection from
your store for his 59th birthday present
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Thank you so much. You have great customer service. I thank
you for taking my word. I know people take advantage of
companies and I want you to know that is not the case. I
appreciate you taking care of this matter. Thanks again, Carol
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Thank you for taking the time to answer our questions. I am
impressed with your website and feel like you are "someone"
I can trust.....though we have never met. With heart-felt
thanks,
Sheryl Roberts writing for my son, Seth
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We received the eighth size violin today and are totally
delighted.
It is well-made, correctly set up, just ready to be tuned.
Fantastic. Also prompt delivery. Regards,
Marthinus van der Westhuizen (The Musical Workshop).
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Thanks Joel. I was amazed to even get a response from you
on a Sunday. I appreciate the quick response. Nice doing
business with you!
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Joel, the strings were received as specified..thanks very
much
for your service. Regards, Neil Heymink & Cathie Roberts
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Received
my violin today which is thursday @ about 1:00 pm.
everything is fine it arrived in good shape.
I just wanted to say thanks, Brian Schnider
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...As soon as he gets the rosin I will keep you abreast of
his
progress. By the way...he is enamored with your
product. Let the playing begin. Do you provide earplugs
for spouces? Thanks for making a birthday wish come true.
It is hard finding a perfect gift for a man. Sincerely, Joan
Heard
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Hello Mr. Kennedy, Thank you very much. Appreciate your
quick response to my query. Sridhar Nonavinakere
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First of all, I did receive this afternoon the 4/4 violin
and I
have to be honest, I was very happy with the
way it looked... Thank you, Nora Shkodra
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