Questions? Comments? Contact us today!
We understand that many of our customers are new to the violin and may not know where to begin when looking for a high quality instrument. With an infinite amount of patience to be of service to beginning musicians, we believe there is no question or concern too small. As you are our highest priority, we are sure to take the time to be of assistance, thoroughly addressing every inquiry with expert detail. Customer service is our priority. If you are our customer, you will be a satisfied one!
Kennedy Violins' Personal Concierge service is designed to give you a direct point of contact with our Kennedy Violins staff. During business hours, you will have a "direct line" relationship with a member of our customer service team. Your direct contact will be the one who consistently answers your calls and replies to your email requests for information or assistance.
This one-on-one service not only fosters a friendly and attentive relationship between us and you, but facilitates more efficient communication, eliminating the errors that can occur with impersonal interaction with too many representatives. Emails are also answered several times a day, 7 days a week to ensure you get the answers you need when you need them. We look forward to hearing from you!
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